Terms of service

TERMS OF SERVICE

Last updated: October 3, 2026

These Terms of Service govern your use of the Vallura website and your purchase of products from Vallura.

Vallura is operated by Lenhart E-Commerce.

By accessing our website or placing an order, you agree to these Terms of Service.

1. About Vallura

Vallura is an online retail store operated by:

Lenhart E-Commerce
Einzelunternehmen

Sauergasse 2

91717 Wassertrüdingen

Germany

Email: info@lenhart-commerce.com

2. Eligibility

You must be legally capable of entering into a binding contract under the laws applicable to you in order to place an order with Vallura.

If you use our website on behalf of another person or entity, you confirm that you are authorized to do so.

3. Products

We make reasonable efforts to ensure that product descriptions, images, prices, and other information on our website are accurate.

However, colors, dimensions, packaging, and other product characteristics may vary slightly from photographs or descriptions.

We reserve the right to correct errors, inaccuracies, or omissions and to update product information at any time.

4. Prices

All prices displayed on our website are shown in U.S. dollars (USD) unless otherwise stated.

Applicable taxes and shipping charges, if any, will be displayed during checkout.

5. Orders

When you place an order, you are making an offer to purchase the products in your order.

After receiving your order, we may send an order confirmation by email.

An order confirmation does not necessarily mean that the order has been accepted if circumstances require us to reject or cancel the order.

We reserve the right to cancel an order in circumstances including:

Product availability issues;
Pricing or listing errors;
Suspected fraudulent activity;
Payment problems;
Shipping restrictions;
Technical errors; or
Other legitimate business or legal reasons.

If we cancel an order after payment has been received, we will refund the amount paid for the cancelled order.

6. Payment

We accept the payment methods displayed at checkout.

Payment information is processed through the applicable payment provider. Vallura does not generally have access to your full payment card details.

7. Shipping

Shipping information is described in our Shipping Policy.

Delivery estimates are provided in good faith and may vary depending on the carrier and other circumstances.

8. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Nothing in these Terms limits mandatory consumer rights that cannot legally be excluded.

9. Prohibited Use

You agree not to use our website:

For unlawful purposes;
To commit fraud;
To interfere with the operation of the website;
To attempt unauthorized access to our systems;
To transmit malicious software;
To infringe intellectual property rights; or
In any manner that violates applicable law.

10. Intellectual Property

Unless otherwise stated, the content of the Vallura website, including text, graphics, logos, photographs, product descriptions, designs, and other materials, is owned by or licensed to Lenhart E-Commerce and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or commercially exploit our content without prior written permission.

11. Third-Party Services

Our store may use third-party services, including payment processors, fulfillment providers, shipping carriers, analytics services, advertising platforms, and other Shopify-related services.

Those third parties may have their own terms and privacy policies.

12. Product Availability

We do not guarantee that every product will always be available.

If a product becomes unavailable after an order is placed and we cannot fulfill the order, we will provide an appropriate refund or other remedy as required by applicable law.

13. Limitation of Liability

To the maximum extent permitted by applicable law, Lenhart E-Commerce will not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website or products.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

14. Changes to These Terms

We may update these Terms of Service from time to time.

The updated version will be posted on this page with a revised "Last updated" date.

Your continued use of the website after an update may be subject to the updated Terms to the extent permitted by applicable law.

15. Governing Law

These Terms are governed by the laws applicable to Lenhart E-Commerce, without depriving consumers of mandatory protections available to them under applicable law.

Mandatory consumer protection laws applicable in the customer's state or jurisdiction remain unaffected.